Shipping and Delivery
Thank you for visiting and shopping at poshpinnacle.com. Following are the terms and conditions that constitute our Shipping Policy.
Shipment Processing Time
All orders made before 2:00 PM are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone based on your selected preference.
Once your order is submitted, you will be provided with your order status and shipping information. You will receive a tracking number via email once your order has been shipped.
Shipping Rates & Delivery Estimates
Handling, Transit, and Order Cut-off Time for the United Kingdom
Handling time: 1–2 Business Days (Monday to Friday)
Transit time: We always use express shipping, which is usually delivered within 3 to 5 business days (Monday to Friday) for UK and EU regions, depending on your shipping address when you make your order.
Cut-off time: 2:00 PM GMT
All orders placed before 2:00 PM GMT (London Time Zone) will ship the same day.
We offer free shipping on orders of £1000.00 or more, regardless of your shipping address.
| Destination | Shipment Method | Estimated Delivery Time | Shipment Cost |
|---|---|---|---|
| United Kingdom | Express | 3–5 Business Days | £32.00 |
| European Union | Express | 3–5 Business Days | £31.01 |
| Canada | Express | 3–5 Business Days |
£40.26 |
| United States | Express | 3–5 Business Days | £40.07 |
| Australia | Express | 3–5 Business Days | £58.45 |
| UAE | Express | 3–9 Business Days | £95.27 |
Order Acceptance & Pricing
There may be occasions when an order cannot be processed for various reasons. We reserve the right to refuse or cancel any order at any time for any reason.
We may request additional verifications or information, including but not limited to phone number and address, before accepting your order.
To prevent fraudulent credit or debit card activity, we reserve the right to validate your payment details and verify your personal information before providing your order.
This verification may include confirming your identity, residence, or banking details. We also reserve the right to cancel any order suspected of fraudulent payment.
While we strive to ensure the accuracy of product pricing on our website, errors may occur. In the event of an incorrect price, we may contact you for further instructions or cancel your order and notify you accordingly—even if the order has been confirmed and your payment processed.
We aim to dispatch orders as quickly as possible. All orders are processed following placement.
What Happens After I Place an Order?
You will receive a confirmation email containing your order number and receipt.
Orders typically ship within 3–5 business days, excluding holidays. Customised products may require additional time to ship.
If you don’t see the confirmation email in your inbox, please check your spam folder.
If you still haven’t received it, contact us at support@poshpinnacle.com.